123 Regent Street, London W1B 4TB, United Kingdom +44 20 7946 0958 [email protected]
Monday-Friday: 9:00 AM - 6:00 PM GMT

Cookie Policy

Last updated: December 2024

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. These files contain information that helps us provide you with a better browsing experience and improve our services. At uxrise Ltd, we use cookies to understand how you interact with our website, personalize your experience, and ensure our platform functions optimally.

When you visit our website at uxrise, cookies are sent to your device and help us recognize your browser or device on future visits. This technology allows us to remember your preferences, analyze site traffic, and deliver more relevant content and advertisements tailored to your interests.

We are committed to transparency about our cookie usage and want to ensure you understand exactly how these technologies work and what choices you have regarding their use.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are essential for the website to work correctly.

Essential cookies help maintain the security of your session, protect against fraudulent activities, and ensure our website loads correctly on your device.

Performance Cookies

Performance cookies collect information about how visitors use our website, such as which pages are visited most frequently. This data helps us identify areas for improvement and optimize user experience.

We use analytics tools to understand user behavior patterns, measure page load times, and identify technical issues that may affect your browsing experience.

Functional Cookies

These cookies allow us to remember choices you make and provide enhanced, more personalized features. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

Functional cookies enable features like language preferences, region settings, and personalization options to improve your overall experience on our platform.

Marketing Cookies

Marketing cookies track your browsing habits to enable us to show advertisements which are more likely to be of interest to you. These cookies may be used to build a profile of your interests and show you relevant advertisements on other sites.

We use marketing cookies to deliver targeted advertising, measure campaign effectiveness, and understand user preferences to provide more relevant content and offers.

Specific Cookies Used by uxrise

Cookie Name Type Purpose Duration
_session_id Essential Maintains user session across page requests Session
_ga Performance Distinguishes unique users for Google Analytics 2 years
_gat Performance Throttles request rate for Google Analytics 1 minute
_gid Performance Distinguishes unique users for Google Analytics 24 hours
user_preferences Functional Stores user interface preferences and settings 1 year
marketing_consent Marketing Tracks marketing communication consent 2 years
_fbp Marketing Used by Facebook for advertising purposes 3 months

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We use several external services to enhance your experience and provide additional functionality.

Google Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics sets cookies to collect information anonymously and report website trends without identifying individual visitors. You can opt out of Google Analytics by visiting the Google Analytics opt-out page.

Facebook Pixel

Our website uses Facebook Pixel to measure the effectiveness of our advertising by tracking user actions after seeing or clicking on Facebook ads. This helps us optimize our marketing campaigns and understand user behavior patterns.

Hotjar

We use Hotjar to analyze user behavior on our website through heatmaps and session recordings. This helps us identify usability issues and improve the overall user experience. Hotjar cookies are used to track user interactions anonymously.

How to Manage Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies, or to alert you when cookies are being sent.

However, please note that if you choose to block all cookies, you may not be able to access all or parts of our site, or some functionality may be limited.

Chrome: Settings → Privacy and Security → Cookies and other site data

Firefox: Options → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Manage Website Data

Edge: Settings → Cookies and site permissions → Cookies and site data

Cookie Consent Preferences

When you first visit our website, you will see a cookie consent banner that allows you to choose which types of cookies you want to accept. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.

Your cookie preferences are stored in a cookie on your device, so you don't need to set them again when you visit our site from the same device.

Important: If you delete cookies from your device, you may need to renew your consent preferences on your next visit to our website.

Mobile Devices

If you access our website from a mobile device, you can manage cookie preferences through your device's settings as well as through in-app settings if you're using our mobile application.

Mobile devices typically have similar browser controls as desktop computers. You can access these settings through your device's settings app or through your mobile browser's settings menu.

Please note that cookie management on mobile devices may vary depending on your device type and operating system version.

Updates to This Cookie Policy

We may update our Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and related technologies. If we make material changes to this policy, we will provide additional notice through our website or through other appropriate means.

Your continued use of our website after any modifications to this Cookie Policy indicates your acceptance of the updated policy.

Contact Us About Cookies

If you have any questions about our use of cookies or this Cookie Policy, please contact us using the information below. We are committed to addressing your concerns and providing additional information about our cookie practices.

Contact Information

Company: uxrise Ltd
123 Regent Street, London W1B 4TB, United Kingdom
Hours: Monday-Friday: 9:00 AM - 6:00 PM GMT