123 Regent Street, London W1B 4TB, United Kingdom +44 20 7946 0958 [email protected]
Monday-Friday: 9:00 AM - 6:00 PM GMT

Privacy Policy

Your privacy is important to us. This policy explains how uxrise Ltd collects, uses, and protects your personal information.

Last updated: January 15, 2024

This Privacy Policy describes how uxrise Ltd ("we," "our," or "us") collects, uses, and shares information when you use our website at uxrise.world and related services (collectively, the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Data

We collect personally identifiable information that you voluntarily provide to us when you:

  • Register for an account or create a user profile
  • Subscribe to our newsletter or mailing lists
  • Contact us through forms, email, or phone
  • Participate in surveys, contests, or promotional activities
  • Request information about our services
  • Apply for job positions or partnership opportunities

This information may include:

  • Name and contact information (email address, phone number, postal address)
  • Professional information (company name, job title, industry)
  • Account credentials (usernames, encrypted passwords)
  • Communication preferences and opt-in selections
  • Feedback, comments, and messages you send to us

Usage Data

We automatically collect certain information about your use of our Service, including:

  • IP address, browser type, and device information
  • Pages visited, time spent on pages, and navigation patterns
  • Referring website addresses and exit pages
  • Click-stream data and interaction with our Service
  • Geographic location based on IP address
  • Operating system and software information

Cookies and Tracking Technologies

Our Service uses cookies and similar tracking technologies to enhance your experience. These include:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

For detailed information about our cookie practices, please refer to our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

Service Provision and Improvement

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Create and manage user accounts
  • Deliver customer support and respond to inquiries
  • Monitor and analyze usage patterns and trends

Communication and Marketing

  • Send technical notices, updates, and security alerts
  • Provide information about our services and promotions
  • Send newsletters and marketing communications (with your consent)
  • Personalize content and user experience
  • Conduct surveys and gather feedback

Legal and Security Purposes

  • Comply with legal obligations and regulatory requirements
  • Protect against fraud, unauthorized use, and security threats
  • Enforce our terms of service and policies
  • Resolve disputes and investigate issues
  • Protect our rights, privacy, safety, and property

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our Service, including:

  • Cloud hosting and data storage providers
  • Email and communication service providers
  • Analytics and marketing platforms
  • Payment processing services
  • Customer support and CRM systems

These providers are bound by contractual obligations to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Valid legal processes (subpoenas, court orders)
  • Government investigations or requests
  • Legal obligations and regulatory compliance
  • Protection of our rights, property, and safety
  • Prevention of fraud or abuse

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy
  • Incident response procedures and breach notification protocols
  • Regular backups and disaster recovery planning

Important Security Notice

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously monitor and improve our security measures to protect your data.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

Access and Portability

  • Request access to your personal information we hold
  • Receive a copy of your data in a structured, machine-readable format
  • Request correction of inaccurate or incomplete information

Deletion and Restriction

  • Request deletion of your personal information
  • Request restriction of processing your information
  • Object to certain types of data processing

Communication Preferences

  • Unsubscribe from marketing communications at any time
  • Opt-out of certain data collection and tracking
  • Manage cookie preferences through our cookie settings

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

  • The nature and sensitivity of the information
  • Purpose for which the information is collected and used
  • Legal and regulatory requirements
  • Business needs and legitimate interests
  • Data subjects' rights and preferences

When personal information is no longer needed, we securely delete or anonymize it. We may retain certain information in anonymized or aggregated form for statistical and analytical purposes.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country of residence. When we transfer your information internationally, we implement appropriate safeguards to ensure an adequate level of protection, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions for countries with adequate data protection
  • Binding corporate rules for intra-group transfers
  • Certification schemes and codes of conduct

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our systems.

For users in certain jurisdictions, the age threshold may be higher (such as 16 in the EU under GDPR). We comply with applicable age requirements in each jurisdiction where we operate.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending email notification to registered users (where applicable)
  • Providing prominent notice on our Service

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Service after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

uxrise Ltd

123 Regent Street, London W1B 4TB, United Kingdom

Business Hours

Monday - Friday 9:00 AM - 6:00 PM GMT
Saturday
Sunday

Privacy Request Response

We will respond to privacy-related requests within 30 days. For urgent matters or security incidents, please contact us directly by phone.

Related Policies

This Privacy Policy should be read in conjunction with our related policies and terms: